Effective Date: May 13, 2025

Welcome to Genzino's website, by accessing or using our website, you agree to be bound by these Terms & Conditions. Please read them carefully before engaging with our services.

1. General

These Terms & Conditions govern your use of Genzino's website and services. By accessing our site, you confirm that you are at least 18 years old or have obtained parental or guardian consent. We reserve the right to modify these terms at any time, and such modifications will be effective upon posting on the website. Continued use of the site constitutes acceptance of the revised terms.

2. Products and Services

Genzino specializes in apparel catering to Gen Z. Product descriptions, images, and pricing are provided for informational purposes and may be subject to change without notice. We strive for accuracy but do not guarantee that product descriptions or other content are error-free.

3. Orders and Acceptance

Placing an order on our website constitutes an offer to purchase the selected products. All orders are subject to acceptance by Genzino. We reserve the right to refuse or cancel any order for reasons including, but not limited to, product availability, errors in product or pricing information, or suspected fraudulent activity.

4. Pricing and Payment

All prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise. Payment must be made at the time of order placement through our secure payment gateways. We accept various payment methods as indicated on the website. Genzino is not responsible for any additional charges imposed by your bank or payment provider.

5. Shipping and Delivery

We aim to process and dispatch orders promptly. Delivery times may vary based on location and other factors beyond our control. Genzino is not liable for delays in delivery but will endeavor to keep you informed of any such delays.

6. Returns and Refunds

If you are not satisfied with your purchase, you may return the item(s) in accordance with our Return & Refund Policy. Please refer to the dedicated policy page for detailed information on eligibility, process, and timelines.

7. Intellectual Property

All content on the Genzino website, including text, graphics, logos, images, and software, is the property of Genzino or its content suppliers and is protected by applicable intellectual property laws. Unauthorized use of any content is strictly prohibited.

8. User Conduct

You agree to use the website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit the use and enjoyment of the site by any third party. Prohibited behavior includes harassing or causing distress to any person, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our site.

9. Limitation of Liability

Genzino shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our website or services. We do not guarantee that the website will be free from errors or viruses, and we are not responsible for any damage to your computer system resulting from such issues.

10. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Mangalore, Karnataka.

11. Contact Information

For any questions or concerns regarding these Terms & Conditions, please contact us at:

By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.